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1. How do I get on the Council agenda?

There is a time during each City Council meeting for questions or comments from the audience. Anyone in the audience has the opportunity to speak at that time. We would recommend, however, that you contact the City Manager prior to the meeting to discuss your issue because he can often provide the information you are seeking or resolve your concern.

2. How do I contact the Mayor or a Councilor?

You can send an e-mail to the Mayor or Council. Mail can be addressed to them at City Hall, 187 SE Court Street. Email the Mayor

3. May I address the Council on items not on the agenda?

Yes, however general comments and concerns are limited to not more than four minutes.

4. How can I get a face-to-face meeting with the Mayor or a Councilor?

This type of meeting is set up through the City Manager or his/her secretary and is held at City Hall. City Manager

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1. Who do I talk to about my water?

Billing is handled by the Finance Department, 503.831.3508. Questions about water quality or water pressure would be handled by the Public Works Department, 503.831.3559.

2. Where do I go to get a marriage license?

Marriage licenses are issued by the Polk County Clerk at the County Courthouse. The phone number is 503.623.0217. Polk County Website

3. How do I report tall grass and weeds on the lot next to my house?

Complaints about tall grass and weeds go to the Weed Abatement Hotline, 503.831.3568.

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1. How do I rent a shelter at the park?

Download Reservation Request Form, or pick up a copy at the City Manager's Office, located on the 2nd Floor at City Hall.

Reservations

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1. What are your recreational swim times?

See Recreational swim times schedule.

2. When do you offer water aerobics?

See Aqua Aerobics schedule.

3. When do you offer kid's lessons and what times?

See swimming lessons schedule.

4. What are the admission charges?

See admissions page.

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1. How do I obtain a copy of my ambulance patient care report?

Medical reports are available by request of the patient or an authorized patient representative. Proper identification and signed release forms are required before documentation can be released. This process may take up to 3 business days to complete. Forms are available at:
187 SE Court Street
Dallas, OR 97338

Please call 503.831.3537 for any additional information

2. Can I get my blood pressure checked at the fire or ambulance station?

Yes. We offer this free service at either station Monday through Friday between 8:00 am and 5:00 pm.

3. When can I enroll in FireMed?

Dallas FireMed has an open enrollment from September 1 through October 31. Please contact City Hall at 503.831.3508 to have an application mailed to you.

4. Does Dallas EMS hire part-time EMTs?

Yes. If you are interested in joining the team of great EMTs and paramedics at Dallas EMS, please call the EMS Coordinator at 503.831.3537.

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1. Where do I get a license for my dog?

At the Dallas Police Department
Dallas City Hall
187 SE Court Street
Dallas, OR 97338
Hours: 8:00 a.m. - 4:30 p.m. Monday through Friday

2. Where is the Tax Office?

The Tax Assessor and Tax Collector are located on the Second Floor of the Polk County Courthouse
850 Main Street
Dallas, OR 97338

3. How do I contact the Dallas Chamber of Commerce?

Address: 168 SW Court Street Ph: 503.623.2564

4. I have a question about my Ambulance bill.

Intermedix processes our Ambulance bills.

They can be reached at 1-888-980-9267.

5. What number do I call to set up a new Water/Sewer account or close my Water/Sewer account?

Please call Finance at 503.831.3508.

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1. How can I get a copy of a Fire Report?

Fire reports may be obtained from the Fire Prevention Division at 915 SE Shelton St., Dallas, Oregon, 97338.

2. How do I request a tour of the fire station or have a fire engine visit my school?

To request a tour of a fire station or to schedule a fire engine to visit your site, call 503.831.3533 Monday through Friday 8:00 am to 5:00 pm.

3. If I have a question concerning emergency 9-1-1 service, who do I call?

For problems related to Fire or Emergency medical Service response, contact Dallas Fire Department, Administrative Offices at 503.831.3533 Monday through Friday 8:00 am to 5:00 pm.

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1. How do I rent a shelter at the park?

Reservation season for use of the shelters at the City of Dallas Park is May 1 - September 30. Reservations are taken from the public beginning January 1 for the following season. Please return the rental form to the City Manager's office, located on the 2nd Floor at City Hall, or by mail to the City of Dallas, City of Dallas Parks Dept, 187 SE Court Street, Dallas, Oregon 97338. Please be sure to include all fees.

Reservations

2. Where can I obtain a passport?

The Dallas Post Office accepts applications for passports M-F from 8:30 a.m. to 4:30 p.m. More information about passports is available by clicking the following link: U.S. State Department Passport Info

3. What are your recreational swim times?

Please refer here. Recreational Swim Times

4. How do I get on the Council agenda?

There is a time during each City Council meeting for questions or comments from the audience. Anyone in the audience has the opportunity to speak at that time. We would recommend, however, that you contact the City Manager's office at 503.831.3502 or by emailing him at jeremy.teal@dallasor.gov prior to the meeting to discuss your issue because he can often provide the information you are seeking or resolve your concern.

5. Whom do I talk to about my water?

Billing is handled by the Finance Department, 503.831.3508. Questions about water quality or water pressure would be handled by the Public Works Department, 503.831.3559.

6. Where do I get information about trash and recycling service?

Republic Services provides trash, recycling, yard debris, and leaf pickup for the City of Dallas.
They can be reached at 541.754.0444

Attachment

7. Where do I go to get a marriage license?

Marriage licenses are issued by the Polk County Clerk at the County Courthouse. The phone number is 503.623.9217. Information can also be found on the Polk County Website.

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1. How do I get a library card?

Come into the library and fill out an application. You will need to bring picture ID such as your driver's license, and proof of your address. If your picture ID has your current address, that is all you need. If it does not, please bring a current utility bill, voter registration, rental/lease agreement, or printed check that shows your current address.

2. I live outside the Dallas city limits....Can I get a library card?

Yes, in fact you have choices. Adults may have a Free Basic Library Card, which allows check out of 1 item at a time. Children and/or Teens who live outside the city limits are eligible for a free C.A.R.E. Card, which allows checkout of up to 25 Children's or Young Adult items. Fee Cards are also available; $20.00 for 4 months, $30.00 for 6 months, or $60.00 for a year. This fee covers your entire household.

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1. Where do I file for Small Claims Court?

You may file for Small Claims Court with the Circuit Court at the Polk County Courthouse. The phone number is 503.623.3154.

2. How do I know if I need to go to City Hall or the Courthouse?

Generally, if the offense is a traffic or city ordinance violation and occurred within the City limits of Dallas, you need to go to the Municipal Court at City Hall. If the offense is a misdemeanor or felony that occurred within the city limits or for any offense that occurred outside the City, go to the Circuit Court at the Polk County Courthouse.

3. What is the number for the Jail?

503.623.9254

4. How do I contact the Prosecutor?

The Prosecutor is Mr. Moe Brown. He can be reached at 503.675.5259.

5. Where do I mail my payment?

To Dallas Municipal Court, 187 SE Court Street, Dallas, OR 97338. Please note the citation number on your check.

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1. How high can my fence be?

6ft on side & rear yard, 3 ½ to 4ft on front. (Side yard fences may be over 6' with approved building permits)

2. What size can my accessory building be? How many accessory buildings may I have?

With approved building permits, Single Family zoned properties may have 2 accessory buildings not to exceed 1,000 sq. ft. For more information please call the Planning Department at 503.831.3571.

3. Do I need a business license?

General business licenses are not required in Dallas. However, a Dallas business license is required for certain types of businesses. Here are some examples of businesses that require licenses from the City: ohome-based businesses obusinesses that operate on streets or sidewalks (examples are an ice cream truck, hot dog stand, etc.) oseveral other niche categories require licenses - contact the Planning Department for details If your type of business requires a license, applications are available at City Hall. Anyone planning to open a business in Dallas should check with the Planning Department on zoning issues. As long as the business owner intends to operate in an appropriate zoning district for the type of business he/she is proposing and the business type is compatible to these zones, no business license is necessary. The City of Dallas has the Central Business District (downtown), Commercial General (uptown / N. Dallas) and Industrial zoning districts. When planning to open a new business in Dallas keep in mind that making changes to a commercial property may require building permits, change of use permits, Fire Department review, etc. The Planning Department can assist you with planning property improvements and you are strongly encouraged to contact them before spending a lot of time or money. If you have questions or need additional information please contact the City Planner, Chase Ballew, in the Planning Department at 503.831.3570.

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1. How can I get a copy of a police report?

In most cases, police reports can be obtained from our Records section within three (3) days of your request. The minimum cost for one copy of a report is $5.00, and must be paid in advance. If a comprehensive search is needed, a $15,00 fee may be added to the cost of the report.

Requests for copies of reports can be obtained in person at:
Dallas Police Department
187 SE Court St.
Dallas, OR, 97338
503.831.3516

For further questions, contact Records at 503.831.3516.

2. If my vehicle was towed, how can I get it back?

You must come to Dallas PD between the hours of 8:00 am - 4:30 pm, Monday - Friday, and present a valid drivers license, proof of ownership and proof of valid insurance. There is a fee of $100.00 that must be paid. After all the requirements are met, you will be given a release that you can take to the towing company.

3. Where do I pay my traffic fine?

All traffic fines can be paid in person at City Hall Finance Department or can be mailed to the address on the back of the citation. Finance Department

4. Who do I contact about an abandoned car?

Please contact the Police Department at 503.831.3516.

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1. What is the Senior Music Jam?

The Senior Music Jam is held on the 4th Thursday of the month, and begins at 6:30 pm.

2. When is the Senior Casino trip?

The Senior Casino trip is the 2nd Friday of the month, departing at 10:30 am.

3. What's happening at the Senior Center?

Please contact the Dallas Area Seniors at 503.623.8554 for a schedule of events, or visit the Senior Center page by clicking the link below. Senior Center Page Link