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After School Programs

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1. When are the After School Programs?

Currently, The After School Programs are held on Mondays, and begin 15 minutes after school is out. Actual times may differ by school.

2. How much do the After School Programs cost?

The After School Programs are $25 per month per student. Some partial scholarships are available.

3. Is pre-registration required for the After School Programs?

Yes, it greatly assists our staff to know how many children to expect.

4. What programs are currently being offered?

Please click on either the Elementary Program Calendar or Middle School Calendar. Go to calendar

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City Council

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1. How do I get on the Council agenda?

There is a time during each City Council meeting for questions or comments from the audience. Anyone in the audience has the opportunity to speak at that time. We would recommend, however, that you contact the City Manager prior to the meeting to discuss your issue because he can often provide the information you are seeking or resolve your concern.

2. How do I contact the Mayor or a Councilor?

You can send an e-mail to the Mayor or Council. Mail can be addressed to them at City Hall, 187 SE Court Street. Email the Mayor

3. May I address the Council on items not on the agenda?

Yes, however general comments and concerns are limited to not more than five minutes.

4. How can I get a face-to-face meeting with the Mayor or a Councilor?

This type of meeting is set up through the City Manager or his/her secretary and is held at City Hall. City Manager

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City Manager

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1. Who do I talk to about my water?

Billing is handled by the Finance Department, 503.831.3508. Questions about water quality or water pressure would be handled by the Public Works Department, 503.831.3562.

2. Where do I go to get a marriage license?

Marriage licenses are issued by the Polk County Clerk at the County Courthouse. The phone number is 503.623.0217. Polk County Website

3. How do I report tall grass and weeds on the lot next to my house?

Complaints about tall grass and weeds go to the Weed Abatement Hotline, 503.831.3510.

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City Parks

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1. How do I rent a shelter at the park?

Download Reservation Request Form, or pick up a copy at the Public Works Department Office, located on the 2nd Floor at City Hall. Reservations

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Community Development

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1. How high can my fence be?

6ft on side & rear yard, 3 ½ to 4ft on front. (Side yard fences may be over 6' with approved building permits)

2. What size can my accessory building be? How many accessory buildings may I have?

With approved building permits, Single Family zoned properties may have 2 accessory buildings not to exceed 1,000 sq. ft.

For more information please call the Community Development Department at 503.831.3567.

3. Do I need a business license?

General business licenses are not required in Dallas. However, a Dallas business license is required for certain types of businesses. Here are some examples of businesses that require licenses from the City:

o home-based businesses
o businesses that operate on streets or sidewalks (examples are an ice cream truck, hot dog stand, etc.)
o several other niche categories require licenses - contact the Community Development Department for details

If your type of business requires a license, applications are available at City Hall.

Anyone planning to open a business in Dallas should check with the Community Development Department on zoning issues. As long as the business owner intends to operate in an appropriate zoning district for the type of business he/she is proposing and the business type is compatible to these zones, no business license is necessary. The City of Dallas has the Central Business District (downtown), Commercial General (uptown / N. Dallas) and Industrial zoning districts.

When planning to open a new business in Dallas keep in mind that making changes to a commercial property may require building permits, change of use permits, Fire Department review, etc. The Community Development Department can assist you with planning property improvements and you are strongly encouraged to contact them before spending a lot of time or money.

If you have questions or need additional information please contact John Swanson in the Community Development Department at 503-831-3572.

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Dallas Aquatic Center

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1. What are your recreational swim times?

See Recreational swim times schedule. Recreational swim times schedule

2. When do you offer water aerobics?

See Aqua Aerobics schedule. Aqua Aerobics schedule

3. When do you offer kid's lessons and what times?

See swimming lessons schedule. Swimming lesson schedule

4. What are the admission charges?

See admissions page. Admission

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EMS

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1. How do I obtain a copy of my ambulance patient care report?

Medical reports are available by request of the patient or an authorized patient representative. Proper identification and signed release forms are required before documentation can be released. This process may take up to 3 business days to complete. Forms are available at:
187 SE Court Street
Dallas, OR 97338

Please call 503.831.3537 for any additional information

2. Can I get my blood pressure checked at the fire or ambulance station?

Yes. We offer this free service at either station Monday through Friday between 8:00 am and 5:00 pm.

3. When can I enroll in FireMed?

Dallas FireMed has an open enrollment from September 1 through October 31. Please contact City Hall at 503.831.3508 to have an application mailed to you.

4. Does Dallas EMS hire part-time EMTs?

Yes. If you are interested in joining the team of great EMTs and paramedics at Dallas EMS, please call the EMS Coordinator at 503.831.3537.

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Finance

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1. Where do I get a license for my dog?

At the Dallas Police Department
Dallas City Hall
187 SE Court Street
Dallas, OR 97338
Hours: 8:00 a.m. - 4:30 p.m. Monday through Friday

2. Where is the Tax Office?

The Tax Assessor and Tax Collector are located on the Second Floor of the Polk County Courthouse
850 Main Street
Dallas, OR 97338

3. How do I contact the Dallas Chamber of Commerce?

Address:
119 SW Court Street

Ph: 503.623.2564

4. I have a question about my Ambulance bill.

The Salem EMS Division of the Salem Fire Department processes our Ambulance bills.

They can be reached at 503.588.6271.

5. What number do I call to set up a new Water/Sewer account or close my Water/Sewer account?

Please call Finance at 503.831.3508.

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Fire Dept

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1. How can I get a copy of a Fire Report?

Fire reports may be obtained from the Fire Prevention Division at 915 SE Shelton St., Dallas, Oregon, 97338.

2. How do I request a tour of the fire station or have a fire engine visit my school?

To request a tour of a fire station or to schedule a fire engine to visit your site, call 503.831.3533 Monday through Friday 8:00 am to 5:00 pm.

3. If I have a question concerning emergency 9-1-1 service, who do I call?

For problems related to Fire or Emergency medical Service response, contact Dallas Fire Department, Administrative Offices at 503.831.3533 Monday through Friday 8:00 am to 5:00 pm.

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Home Page

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1. How do I rent a shelter at the park?

Reservation season for use of the shelters at the City of Dallas Park is May 1 - September 30. Reservations are taken from the public beginning January 1 for the following season. Please return the rental form to Public Works, located on the 2nd Floor at City Hall, or by mail to the City of Dallas, Public Works Department, 187 SE Court Street, Dallas, Oregon 97338. Please be sure to include all fees. Reservations

2. Where can I obtain a passport?

The Dallas Post Office accepts applications for passports M-F from 8:30 a.m. to 4:30 p.m. More information about passports is available by clicking the following link: U.S. State Department Passport Info

3. What are your recreational swim times?

Please refer here. Recreational Swim Times

4. How do I get on the Council agenda?

There is a time during each City Council meeting for questions or comments from the audience. Anyone in the audience has the opportunity to speak at that time. We would recommend, however, that you contact the City Manager at 503.831.3502 or by emailing him at jerry.wyatt@ci.dallas.or.us prior to the meeting to discuss your issue because he can often provide the information you are seeking or resolve your concern.

5. Whom do I talk to about my water?

Billing is handled by the Finance Department, 503.831.3508. Questions about water quality or water pressure would be handled by the Public Works Department, 503.831.3562.

6. Where do I get information about trash and recycling service?

Please refer to the attached document Attachment

7. Where do I go to get a marriage license?

Marriage licenses are issued by the Polk County Clerk at the County Courthouse. The phone number is 503.623.9217. Information can also be found on the Polk County Website.

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Municipal Court

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1. Where do I file for Small Claims Court?

With the Circuit Court at the Polk County Courthouse. The phone number is 503.623.3154.

2. How do I know if I need to go to City Hall or the Courthouse?

Generally, if the offense is a traffic or city ordinance violation and occurred within the City limits of Dallas, you need to go to the Municipal Court at City Hall. If the offense is a meidemeanor or felony that occured within the city limits or for any offense that occurred outside the City, go to the Circuit Court at the Polk County Courthouse.

3. What is the number for the Jail?

503.623.9254

4. Where do I mail my payment?

To Dallas Municipal Court, 187 SE Court Street, Dallas, OR 97338. Please note the citation number on your check.

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Police Dept

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1. How can I obtain a police department patch?

Requests for patches are received weekly, consequently, they are not free. In order to meet the requests of true collectors, patches are available for $25, prepaid. This covers the cost of the patch, the staff time to handle the payment, to track its clearance through the bank, and for shipping.

Requests should be mailed to Dallas Police Department, Attention: Patch Request, 187 SE Court Street, Dallas, Oregon 97338.

Checks should be made to Dallas Police Department with "Patch Request" on the memo line. Once your check clears the bank, a patch will be mailed to the address you provide. Allow four weeks.

2. How can I get a copy of a police report?

In most cases, police reports can be obtained from our Records section within three (3) days of your request. The minimum cost for one copy of a report is $5.00, and must be paid in advance. If a comprehensive search is needed, a $15,00 fee may be added to the cost of the report.

Requests for copies of reports can be obtained in person at:
Dallas Police Department
187 SE Court St.
Dallas, OR, 97338
503.831.3516

For further questions, contact Records at 503.831.3516.

3. If my vehicle was towed, how can I get it back?

You must come to Dallas PD between the hours of 8:00 am - 4:30 pm, Monday - Friday, and present a valid drivers license, proof of ownership and proof of valid insurance. There is a fee of $100.00 that must be paid. After all the requirements are met, you will be given a release that you can take to the towing company.

4. Where do I pay my traffic fine?

All traffic fines can be paid in person at City Hall Finance Department or can be mailed to the address on the back of the citation. Finance Department

5. Who do I contact about an abandoned car?

Please contact the Police Department at 503.831.3516.

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Senior Programs

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1. What is the Senior Music Jam?

The Senior Music Jam is held on the 4th Thursday of the month, and begins at 6:30 pm.

2. When is the Senior Casino trip?

The Senior Casino trip is the 2nd Friday of the month, departing at 10:30 am.

3. What's happening at the Senior Center?

Please contact the Dallas Area Seniors at 503.623.8554 for a schedule of events, or visit the Senior Center page by clicking the link below. Senior Center Page Link

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Water Department

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1. What if I have low water pressure?

Review the Water Flow and Pressure Fact Sheet Fact Sheet